Ace the Colorado CNA Challenge 2026 – Unleash Your Caregiving Superpowers!

It is never appropriate for a nursing assistant to hit a resident. Physical violence is not an acceptable form of communication or behavior between healthcare providers and residents. Even if a resident is displaying aggressive behavior, there are non-violent ways to de-escalate the situation. In cases of self-defense or retaliation, it is important for the nursing assistant to remove themselves from the situation and report it to their supervisor. Hitting a resident can result in serious consequences and is not an appropriate response in any circumstance.